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Sharing of Contact and/or Personal Information to perform off platform transactions

Sellers are not allowed to induce buyers to conduct offline transactions. Offline transactions are transactions which originate from the PERKKART platform, but are executed and completed outside of the PERKKART platform.

Please refer to the PERKKART’s Communication Guidelines for more information.

Sellers who are found and verified to have violated our platform rules, by inducing buyers to complete offline transactions, may be issued up to 48 Non-Compliance points, on a per product basis.

Examples:

  1. A buyer adds a red T-shirt Size M to cart. Seller realized that the item is out of stock. Seller initiates a conversation with buyer to inform that item is out of stock and offers the buyer the option to buy the same item from his shop (on another platform).
  2. A buyer adds HDMI cable to cart. Seller initiates a conversation with buyer and entice the buyer the option to purchase the HDMI cable from his store (on another platform) that comes with discount or selling price that is lower than the advertised price on PERKKART.
  3. A seller posts his/her contact information on the PDP. Contact information is defined as mobile number, email address and/or any other modes of contact outside of PERKKART platform.

If you receive a notification for violating our policy and you would like to file appeal request, you may do so.

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